Open hours

The Service Desk

Suite 114E in Hub24

Robert E. Kennedy Library

Monday - Friday, 8 a.m. - 5 p.m.
Virtual help only: Sunday, 10 a.m. - 4 p.m.

Contact us

Information Technology Services (ITS)

Request Support



  • Inventory is very limited due to current demand, and laptops are only being distributed to students at this time. Faculty and staff who are interested in checking out a laptop should contact their department.
  • Reservations are required and available on a first-come, first-served basis, and can be made two weeks in advance of the pick-up/delivery date.
  • Checkout items are currently being issued for the duration of the academic quarter.


If you are experiencing financial hardship and are unable to afford the technology you need to be academically successful, email the Financial Aid Office to determine if there are any resources available to assist you.


  • Tech Rental equipment may be borrowed for academic use only.
  • Reservations will be canceled if equipment is not picked up at the scheduled time.
  • Laptops are remotely locked if not returned within 1 hour of the scheduled return time.
  • Cal Poly is not responsible for damage to personal equipment used in conjunction with Tech Rental equipment.
  • Equipment must be returned in the condition in which it was received. Lost or damaged equipment will be charged to you at current replacement costs.

  • Students: Failure to return items within 1 hour of the scheduled return time will result in late fees of $15 per day. Unpaid fees or equipment damage costs result in the suspension of your equipment rental account, and an academic hold is placed on your student record (affecting your ability to register for classes or graduate).

  • Staff & Faculty: Failure to return items within 24 hours of the scheduled return time, or damage to equipment, can result in the suspension of your account until the next academic quarter. If you fail to return items on time again within the next three academic quarters, your account will be suspended for three academic quarters.

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